ServiceNow CEO Bill McDermott on Q3 Earnings, AI Governance Platform, and the 'Rule of 57' Growth Story

ServiceNow reported third-quarter results after the bell, prompting a detailed discussion with Chairman and CEO Bill McDermott on Mad Money. The conversation examines the earnings print, the metrics management considers most meaningful, and how the company's AI governance strategy and recent acquisitions fit into its broader platform narrative.

■ Q3 Results and Market Expectations
- Revenue growth, bookings, and remaining performance obligations (RPO)
- The two-cent EPS miss and the acquisition-related interest expense behind it
- Operating margin improvement and free cash flow performance
- Management's "Rule of 57" framework and its path toward 60

■ AI Strategy and the Superintelligence Control Tower
- The rationale behind the $7 billion Armis acquisition and the move into cybersecurity
- The AI governance platform spanning software down to silicon, developed alongside Nvidia
- Runtime enforcement, agent identity revocation, and a "kill switch" mechanism
- Partnerships announced with OpenAI, Google, Anthropic, AWS, Cisco, and Stripe

■ Adoption Metrics and Usage Trends
- Token consumption growth rates and the renewal dynamic behind them
- Long-term personal AI agents and how enterprise customers are progressing from pilots to production

This is aimed at investors and enterprise technology followers who want a management-side explanation of what drives ServiceNow's valuation beyond headline EPS. Watching helps you follow the specific operating metrics leadership emphasizes, understand how AI governance is being positioned commercially, and form your own view before the next earnings cycle.