Airbnb's New Checkout Chore Rules for Hosts and Guests

Airbnb is changing checkout-chore requirements for reservations booked on or after November 20. Under the policy, hosts generally cannot require guests to perform tasks Airbnb says should normally be handled by a cleaner, such as stripping beds, washing and putting away dishes, or removing trash from the property. The change is presented alongside Airbnb’s financial results and aims to simplify the guest experience while preserving reasonable checkout requests.

■ Policy change
- Applies to reservations booked November 20 or later
- Hosts generally barred from requiring cleaner-type checkout tasks
- Examples include bed stripping, dish washing/putting away, and off-site trash removal

■ Permitted requests and enforcement
- Hosts may still ask guests to place dishes in the sink or trash in proper bins
- Guests must still leave the property in decent condition
- Requests must be disclosed upfront; hosts cannot add rules after booking
- Airbnb can penalize hosts who do not comply

■ Business context
- Revenue grew 17% last quarter
- Full-year growth outlook was raised
- Stock is up around 30% this year

The segment is relevant to travelers who want to understand what Airbnb hosts can and cannot require at checkout, and to hosts who need to align their house rules with the updated policy. Viewers gain a concise overview of the rule change, permitted requests, enforcement, and the company context discussed.