How to Use Admin Console Insights to Track AI Adoption and Value

This video demonstrates how admins can use the Insights feature in the admin console to understand AI usage, connect it to business outcomes, and make informed decisions about enablement, budget, and access. It shows how to view usage and spend metrics, analyze user activity by use case, and leverage the admin plugin for conversational analytics.

■ Understanding Usage and Spend
- View who is using AI tools and where credits and tokens are allocated
- Filter by group or user to identify growth areas

■ Connecting Usage to Work
- Explore predefined use case categories and task breakdowns
- Drill down into specific teams and tasks, such as account research in sales
- Check model, reasoning, and speed breakdowns to optimize cost and performance
- See which plugins support tasks and identify training gaps

■ Measuring Coding Outcomes
- View Codex contributions to commits, merged code, and code review
- Track contributions over time and across developers

■ Using the Admin Plugin for Conversational Analytics
- Combine adoption, spend, and usage views in one conversation
- Ask follow-up questions to prepare for reviews, such as generating a leadership deck and sharing it in Slack

This video is intended for IT administrators, AI program managers, and decision-makers who need to evaluate AI adoption and plan next steps. Viewers will learn how to access and interpret AI usage insights, connect them to business outcomes, and use the admin plugin to streamline reporting and communication.