AI Transformation at Work: From Pilots to Business Transformation

Host Molly Wood speaks with Katy George, Corporate Vice President of Workforce Transformation at Microsoft, about how organizations can move from AI pilots to genuine business transformation. The conversation explores the mindset shifts required, the importance of involving employees in redesigning work, and how to measure AI progress beyond simple productivity metrics.

- Why AI transformation is a continuous process, not a one-time change
- Moving from individual productivity to team-based transformation with programs like Camp Air
- Leadership and culture for the frontier firm: business-led, cross-disciplinary, and multigenerational teams
- Measuring AI success: linking adoption to behavior change and business outcomes, and the concept of capability add

Business leaders, HR professionals, and individual contributors will gain practical perspectives on how to approach AI adoption strategically and what practices help organizations move from experimentation to sustainable transformation.